Chatbots in Business

chatbots in business

Understanding Chatbots and AI Chatbots are an application of Artificial Intelligence (AI) for functions traditionally requiring human activity. Basically, a chatbot pops up on a website like an Instant Messaging window, and could even have the “avatar” or “profile picture” of … Continue reading

Customer’s Experiences are Changing- Is Your Business

Customer Experience

The marketplace is complex and characterized by marketing messages, advertisements, and offers which can overwhelm consumers. Customers prefer receiving messages that are tailored, relevant, and timely. Companies like Amazon, Netflix, and Uber are cognizant of this and have taken the … Continue reading

Why Your Business Needs To Incorporate AI Voice Now

search through voice devices

AI voice assistants (e.g., Amazon’s Alexa, Google Assistant, Apple’s Siri) are increasingly popular among consumers. In fact, there are over 1 billion devices today that provide voice assistant access and 61.5% of smartphone owners use voice assistants on a monthly basis. Meanwhile, 72% of … Continue reading