In the automotive industry, there is a raging war. The battle for voice-guided devices is heating up. The top players, Amazon and Google, reported breakthroughs with their voice-controlled infotainment and navigation systems. These leaps and advances in technology prompt dealerships … Continue reading
soolis, recently launched a telechat system to enable gyms to communicate with members. The system integrates a Chabot into a gym’s phone system allowing the facility to address issues in real-time, communicate essential information, e.g., new workout packages, minimize the … Continue reading
Artificial intelligence is at its peak, and chatbots are taking over. Chatbots are becoming more and more popular in the medical industry. Why the increase in popularity? Maybe these programs can solve a variety of problems. Chatbots can book a … Continue reading
Chatbots are exciting phenomena. We have seen them in the hospitality and eCommerce industries. In recent times, chatbots have been making their way into real estate. Before you can embrace the importance of chatbots in this industry, you must appreciate … Continue reading
What do service leaders think about the importance of AI and virtual customer assistants? Is there a place for this technology in the future? In 2018, Gartner conducted a Technology Roadmap Survey. During the investigation, they interviewed 452 service leaders … Continue reading
The COVID-19 has adversely affected the world’s economy due to regional and country-wide lockdowns. But the lockdown restrictions are starting to ease up in most countries, and governments are expressing their intentions to re-open the economy. As a result, many … Continue reading
The COVID-19 pandemic has thrown businesses into a spin. The strict lockdown measures undertaken by authorities have forced businesses to close. Their customer support departments have been hit particularly hard as call centers across the world remain closed. Now, more than ever, … Continue reading
The rapid spread of COVID-19 has left many business at loss. Companies that rely on physical interaction with their customers like the hospitality, banking, and retail are worst hit, given most governments’ directives to lockdown towns. Even those in operation … Continue reading
Which Is Better: Chatbots Or Mobile Apps? There’s a debate, and there are plenty who are on either side. The side winning the debate right now tends to be that which favors Chatbots. There are quite a few ways chatbots … Continue reading
Many SMBs Don’t Realize The Effectiveness Of Chatbots When most people think of chatbots, they’re thinking about automated AI text exchanges that are managed by big-ticket organizations like Google. However, a lot of people fail to realize that Small to … Continue reading
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