While sci-fi lovers are debating when artificial intelligence will take over the world, entrepreneurs need to know when voice AI is going to become a required part of modern business. Right now, researchers estimate that 60 percent of current jobs can be automated for at least 30 percent of tasks.
AI might not be a requirement for a fitness business yet, but savvy entrepreneurs should already be considering how it will impact businesses in the coming years. Here are a few impacts we will see over the next couple of years.
Personal Fitness Trainers Go Artificial
Over the next few years, entrepreneurs should keep their eyes peeled for more automated workers in the fitness industry. Already, most people are familiar with AI voice bots like Siri and Alexa. An AI-based personal assistant or trainer will be like an ultra-enhanced version of these bots.
Many tech analysts already think that AI personal assistants will be available in 2019. By 2020, these Next-Gen assistants will start to become more complex and will be used in more technical fields. Artificial intelligence for conversational apps will be used for customer service, business operations and workflows.
Consumers Are Getting Used to Voice AI
Many consumers are already transitioning to voice commands. In a recent study, the PWC Consumer Intelligence series found that 57 percent of smartphone users already used voice commands. Among users of laptops, desktops and tablets, this figure is at 29 percent.
There are still plenty of consumers who are unaware of artificial intelligence programs or how to use them. As awareness about AI starts to grow, the percentage of people using AI will only increase.
How Voice AI Will Impact Businesses
Whether you run a fitness business or a smoothie shop, voice AI can potentially be a game changer. According to researchers, 85 percent of customer interactions will be managed without an actual human by 2020. Meanwhile, 80 percent of executives believe that AI has the power to improve business productivity.
Conversational will handle task-based processes like buying replacement soap, preparing insurance claims, troubleshooting computer problems and sending out billing reminders.
Another major change is in how automation actually presents itself to consumers. Instead of the robotic voices people hear on a voicemail platform, AI will have human-like feeling and programmed empathy. Because of this human touch, brands will be able to use AI with customer service, business transactions, making appointments or enrolling in new programs.
WIll artificial fitness trainers arrive in the next year? Probably not. While AI may wait to take on more complex jobs for a few years, simple tasks like customer service and client billing are definite possibilities in the near future.
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